Customer Service
1522-4891
You can consult us through the [Q&A] board on our official online mall
[https://smartstore.naver.com/sasemall] or [phone number 1522-4891].
Frozen food can only be stored in a frozen state unless it has to be defrosted before cooking.
Long period refrigeration or the process of refrigerating defrosted products again,
can lead to a high risk of spoilage.
The expiration dates vary depending on the products. Check the back of the packaging for the exact date.
Thai and Vietnamese products expire 24 months after the manufacturing date. Domestically produced
(possibly the chicken ingredient is originated from Brazil, United States) products expire 9 months after the manufacturing date.
Make sure to check the dates on the back of the packaging before cooking.
Each product has different directions to cook. Make sure to check the back of the packaging for details on the precise cooking times.
You can also check cooking directions on our homepage and the official online mall.
Ex) Buffalo Chicken Middle Wing: Fry/4-5 minutes at 170℃~180℃, Oven/10-12 minutes at 170℃~180℃
Ex) Fried Chicken Karaage: Fry/4-5 minutes at 170℃~180℃
Ex) Frozen Breaded Shrimp: Fry/3-5 minutes at 160℃~170℃
Ex) Smoked Boneless Whole Duck Meat: Oven/10-15 minutes at 180℃~200℃
Individual customers can purchase products through our official online mall [https://smartstore.naver.com/sasemall].
Corporate and business customers can consult us through [phone number 1522-4891] / Homepage [customer service]-> [Q&A]
We don’t accept individual membership, but corporate and business customers can consult us
through [phone number 1522-4891] / Homepage [customer service]-> [Q&A]